Description: Can CopyMinder verify the email address that the user enters when they register the program? Solution: Yes, just set 'Verified' for...

A suspect installation is one which CopyMinder thinks has either been installed on a second machine or perhaps moved to another machine. Following a...

Description: For example, a user is going away for 2 weeks without internet access. What would be the recommended pre-check settings in the...

Description: Timeout when trying to perform a protection check from a network client - the CopyMinder Network Server failed to...

Description:  CopyMinder was unable to create the <program name>.cm.dir directory.  This is probably due to the...

One product key is required per installation of your software. The only exception is network installations which can have multiple installations...

Some firewalls and proxy servers require web addresses to be entered into a 'whitelist' to allow access to Internet servers.   Current...

Description: You are trying to install a manually activated product more than once. Solution: If you require a second manually activated copy of...

Yes.  If they do not have internet access when trying to run a Trial, it will prompt them to install it as a manual trial, provided that you...

This exception will occur if you have a 64-bit program calling our 32-bit DLL. This will only happen if you are running on a 64-bit operating...